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Rep adding/changing customer data

10/21/2007 4:06:07 PM
PHPRunner General questions
R
roadyx author

Hi, I've got an app where the users can add/change data. For non computer savvy customers, they call our helpdesk to add more contacts. The Rep is able to do this but when saved the username or owner ID is also changed to admin. Is there a way to do assume a customer's ID without knowing their passwords? Any other workarounds?

Thanks. Roadyx

Alexey admin 10/22/2007

Hi,
add a custom view for your table on the Datasource tables tab.

Set Users can see and edit all data mode for this view.

Make this view accessible by Admin only using User group permissisondialog.
Admin will use this view to add phone users data to the table.