2. ASPRunnerPro General questions
  3. Internal Server error 500 on edit, add or copy function
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Internal Server error 500 on edit, add or copy function

 		11/27/2006 14:09:22
ASPRunnerPro General questions
S
 semleon author

Hello,

I'm not sure where to start investigating this issue so I hope you can tell me. I'm not sure if it's a data issue or some configuration issue. (I've just upgraded to the newest ASP4.1 version. )

I have two problems.
I've created a new site that uses 1 table. It tracks internal tickets for my company and consists of about 17 columns. There are approx 4300 records and I use a SQL db with IE 6
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Issue #1): The first 12 records I can edit fine, but once I get to record 13 and click "Edit", I get:
Ticket#: 84024 <--- this is ok <img src='https://asprunner.com/forums/file.php?topicimage=1&fieldname=question&id=3984&image=1&table=forumtopics' class='bbc_emoticon' alt=':)' />

Problem Details: Microsoft VBScript runtime error '800a0005'

Invalid procedure call or argument: 'Left'

/rcdb/libs/smarty.asp, line 192

No other fields display....
Record 14, 15 and 16 are the same but once I get to record 17 and on, and I click "Edit", I get:

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed.
HTTP 500 - Internal server error

Internet Explorer

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Issue #2): If I click "Add New" (from any page) or "Copy" (from any record) I get:

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed.

HTTP 500 - Internal server error

Internet Explorer
I first thought this was a permissions issue, but then realized that I can successfuly edit the first 12 records with no problem so that theory was blown.
Your guidance is very appricated.
Sergey Kornilov admin 11/27/2006

You can zip and send all files from the project folders (project files, database file and generated code) to support@xlinesoft.com.
S
 		semleon author 11/28/2006

Hopfully you have received the files I sent.
I just wanted to say that it looks like there is something wrong with the application. Ever since I upgraded to the lastest version, I am having problems with any new application I build.
Tried to build a new interface with a blank database and I'm still getting the 500 internal server error when I click "Add new". Never had that issue before.
Sergey Kornilov admin 11/28/2006

Not sure if I received it.
What email it should be coming from?
S
 		semleon author 11/29/2006

It appears I have fixed the problem by uninstalling the ASPRunner, then Re-Installing. Strange, but it appears to works now. Thanks for your time.