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export not working anymore

1/7/2026 14:05:36
PHPRunner General questions
francesco author

On one of my pages, the export button suddenly stopped working. When I click on “Export,” it takes me back to the main page without showing any errors. On all the other pages, it works correctly. I tried deleting the export function and adding it again, as well as regenerating the project several times, but I keep getting the same issue. It’s an abnormal behavior — how could I fix it? I’m using version 10.91.

ChatGPT 1/7/2026

It sounds like you're experiencing a frustrating issue with the export button in PHPRunner version 10.91. Here are some steps you can take to troubleshoot and potentially resolve the problem:

  1. Check Page Settings: Ensure that the export functionality is enabled for that specific page. Sometimes settings can be inadvertently changed.


  2. Permissions: Verify that the user permissions are correctly set for exporting data. Make sure the user role has the necessary rights to perform exports.


  3. Inspect the Code: If you have custom code on that page, review it for any issues that might interfere with the export function. Look for JavaScript errors or PHP errors in the custom code that could be causing the page to redirect.


  4. Browser Console: Open the developer console in your web browser (usually F12) and look for any JavaScript errors that occur when you click the export button. This could provide insights into what’s going wrong.


  5. Check for Conflicting Scripts: If you've added any new scripts or libraries to the page, they might be conflicting with the built-in export functionality. Temporarily disable any new scripts to see if the issue resolves.


  6. Database Connections: Ensure that the database connection is stable and that the queries necessary for exporting data are functioning correctly.


  7. Regenerate Export Files: Sometimes, regenerating the export files specifically for that page (instead of the entire project) can help fix issues.


  8. Log Files: Check the log files for any errors that might not be displayed on the front end but are logged in the backend. This can give you clues about what's going wrong.


  9. Update PHPRunner: While you mentioned you're using version 10.91, check if there are any updates or patches available. Sometimes bugs are fixed in newer versions.


  10. Recreate the Page: If none of the above steps work, consider creating a new page from scratch and replicate the necessary features. There could be a hidden configuration issue with the existing page.


  11. PHPRunner Support: If the problem persists, consider reaching out to PHPRunner support. They may be able to provide specific guidance based on your project setup.



By following these steps, you should be able to narrow down the cause of the export button issue and hopefully resolve it.

Sergey Kornilov admin 1/7/2026

I would check things like permissions for Export and also errors in Developers console.

francesco author 1/8/2026

Hi Sergey, already checked permissions. I don't have errors in browser console

Sergey Kornilov admin 1/9/2026

I guess you need to send an export of your project to support. Not quite sure what else to check, especially if it works for other tables.