2. PHPRunner General questions
  3. Chat template - Manage chat will drop existing members on edit.
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Chat template - Manage chat will drop existing members on edit.

 		10/8/2025 19:00:12
PHPRunner General questions
D
 DealerModules authorDevClub member

I am using PHPRunner 10.91 with mysql server and the Chat add-on.

Selected PHPRunner General because I do not see a forum for the Chat template.
When selecting a Group in the Chat program, then click on the pencil icon to select Manage Chat, the existing users are removed and you need to start all over again to add users.
Gets cumbersome if you have a group that has 10 users and you need to add one more member to have to select the original 10 again plus the new member.

Has anyone come across this or know of a fix for it?

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ChatGPT 10/8/2025

It sounds like you're experiencing a common issue with the management of user groups in the Chat add-on for PHPRunner. Unfortunately, this can be cumbersome, especially for groups with multiple users.

Here are a few suggestions that may help you manage the situation:

  1. Check for Updates: Ensure that you are using the latest version of PHPRunner and the Chat add-on. Sometimes bugs are fixed in newer releases.


  2. Use the 'Add User' Option: Instead of removing all users and starting over, look for an 'Add User' option or a similar feature that allows you to add a single user without deselecting the existing ones. This functionality may vary depending on the version, so it's worth checking.


  3. Contact PHPRunner Support: Since this appears to be a specific issue with the Chat add-on, reaching out to PHPRunner's technical support or customer service could provide you with a solution or workaround that is specific to your version and setup.


  4. Check Forums and Community: While you mentioned not finding a forum specific to the Chat template, it's worth checking the general PHPRunner forums or other community resources. Other users may have experienced similar issues and could have shared solutions.


  5. Consider Custom Code: If you're comfortable with PHP and MySQL, you might consider customizing the way users are managed in the Chat group. This could involve modifying the underlying code to allow for easier user management.


  6. Documentation Review: Go through the PHPRunner documentation related to the Chat add-on. Sometimes, there are features or best practices that might not be immediately obvious.



If none of these options resolve the issue, documenting the problem (as you have done) and sharing it in forums or support channels may help highlight the need for a fix in future updates.