2. PHPRunner General questions
  3. [SOLVED] Another Look Up Wizard Problem
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[SOLVED]

Another Look Up Wizard Problem

 		10/2/2025 03:56:32
PHPRunner General questions
J
 jacktonghk authorDevClub member

After I have set the look up value tables, link field., etc.. and then press OK. Only the where condition is saved, all other settings become blank. I am use V11.1 build 43806.
ChatGPT 10/2/2025

It sounds like you are encountering a bug or an issue with PHPRunner where the settings for your lookup fields are not being saved correctly. Here are a few troubleshooting steps you might consider:

  1. Check for Updates: Ensure you are using the latest version of PHPRunner. Sometimes, bugs are fixed in newer releases, and updating might resolve the issue.


  2. Recreate the Lookup Field: Try deleting the problematic lookup field and recreating it from scratch. Sometimes a fresh setup can resolve unexpected behavior.


  3. Check Compatibility: Make sure that the version of PHPRunner you are using is compatible with your database and server environment. Sometimes issues arise due to version mismatches.


  4. Review the Documentation: Consult the official PHPRunner documentation or user forums. There might be specific instructions or known issues related to the version you are using.


  5. Clear Cache: Clear your browser cache or try a different browser. Sometimes, cached data can interfere with how web applications function.


  6. Contact Support: If the problem persists, consider reaching out to PHPRunner's support team. They may have insights into the issue or could provide a patch or workaround.


  7. Check for JavaScript Errors: Open your browser's developer tools (usually F12) and look for any JavaScript errors in the console when you try to save the settings. This could provide clues about what's going wrong.


  8. Examine Logs: If your application has logging enabled, check the logs for any errors or warnings that occur when you attempt to save the lookup settings.


  9. Testing on a New Project: If possible, create a new project and try to replicate the issue there. This can help determine if the problem is with the specific project or with PHPRunner itself.



If you go through these steps and still face the issue, providing detailed information about your steps or any error messages you see might help others to assist you better.
J
 		jacktonghk authorDevClub member 10/2/2025

I found that I must add the look up table to my project in order to save the settings