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PHP Runner 10.91 crashes during project build

3/17/2025 3:18:22 AM
PHPRunner General questions
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Dimitrios Lefantzis author

I'm using phprunner 10.91 enterprise. It was working perfectly. But after the installation of a new ms-office version, phprunner crashes everytime i build an existing project.
I uninstalled ms-office, i uninstalled phprunner and installed it again but the problem still exists. Phprunner still crashes everytime i build a project.
Does anyonoe know if there is something else i can do?

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George Kondylis 3/17/2025

When crashing, are you getting a phprunner error or is it just a windows error ?
Have you checked that you are running the latest version of phprunner 10.91 ? I believe this is Build 41974 x64
It is quite weird though as I cannot see how phprunner would be dependant on ms-office. I assume you have tried running phprunner without ms-office installed. Perhaps you can also try going back to the previous ms-office version.

You could also check windows event viewer in case there are any errors relating to phprunner. Alternatively, you could attempt a sytem restore to the point before the new ms-office installation

Giorgos

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Dimitrios Lefantzis author 3/17/2025

George, thanks for the reply. It crashes without any notification. It just closes.
I'll check event viewer...

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Dimitrios Lefantzis author 3/17/2025

This is the last report i've got from windows event editor....
I can't figure out what's going wrong though.

Fault bucket 1749875467102489339, type 4
Event Name: APPCRASH
Response: Δεν υπάρχει
Cab Id: 0

Problem signature:
P1: PHPRunnerb.exe
P2: 6.2.0.41974
P3: 6633c950
P4: StackHash_36f3
P5: 10.0.26100.3323
P6: facafff0
P7: c0000374
P8: PCH_6E_FROM_ntdll+0x0000000000160344
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.312aebbe-be89-4c30-ba28-63241f0ea543.tmp.WERInternalMetadata.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PHPRunnerb.exe_301ae482115e72731eabf0ec13fceea4da291c7_ab7581c6_75fbfecc-0a8a-4bb2-9e81-77d948736a0e

Analysis symbol:
Rechecking for solution: 0
Report Id: b508c241-5728-46fb-b3b4-f2f337177fd1
Report Status: 268439558
Hashed bucket: 54d8ee06e5a820820848ce7751d08afb
Cab Guid: 0

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George Kondylis 3/17/2025

Dimitri,
A few additional steps you could take include reinstalling or repairing the Microsoft Visual C++ 2015-2022 Redistributable. I’ve encountered issues with it in the past when using other applications.

if nothing works, I would do a system restore to the point everything was working.

Sergey Kornilov admin 3/18/2025

Issues like this are usually caused by software like antivirus or firewall, that may prevent PHPRunner from working properly. It is hard to see how MS Office installation may have to do anything with it.

In either case, here is what can be done to troubleshoot this issue further:

  1. Turn off antivirus and firewall temporarily to see what kind of difference it makes.
  2. If this helps, you need to add exceptions for PHPRunner and its components ( NodeJS ) in antivirus settings.