This topic is locked
[SOLVED]

Dashboard Advanced Filter stopped working with 10.8

8/19/2022 10:24:40 PM
PHPRunner General questions
Spider Webster author

Dashboard filter has stopped working on upgrading to 10.8, cant find a way of fixing this.
Filter would work for all 4 graphs but now the date wont show calendar when clicking icon and the other two filters are just ignored after entering selection and clicking search.
img alt

D
DealerModulesDevClub member 8/21/2022

Hi Spider,
I had a similar issue with a dashboard that I converted from 10.7 to 10.8.
What I found out in my instance is to create a whole new dashboard in version 10.8 and put your charts and snippets in place as needed just like your 10.7 dashboard and this worked for me.
Then I just deleted that converted dashboard that wasn't working.
May not be your issue but it worked for me.
Paul

Spider Webster author 8/21/2022

Thanks for that idea Paul. I created another dashboard and am getting results now for two of my search items but cannot enter any date range.

Spider Webster author 8/21/2022

Ive noticed that the Search and Filter settings... are greyed out for the dashboard so the advanced search is not customisable.
Also when I drop down the date month and year there is only 22 September 2000 available for selection so this is why I think that the calendar button doesnt show the calendar to select a date.

Spider Webster author 8/23/2022

Appologies I have looked back at version 10.7 and dashboards also have the Search and Filter Settings greyed out also.
Ive re installed 10.7 and the dashboard filter works ok again but really want to use 10.8 for the new mobile page tabs.
Will upgrade the project again and see if it works a second time.

Spider Webster author 8/23/2022

Any help would be appreciated on this.
Ive just reinstalled 10.7 and "Advanced Search works ok. I then upgrade to 10.7 b39712x64 and just open my project without altering anything the Advanced search doesnt work.

Admin 8/24/2022

I recommend you contacting support directly.
You can email to support@xlinesoft.com or create a ticket at https://support.xlinesoft.com/

Spider Webster author 8/27/2022

Thank you Alexey for all the complicated work in the background on this. Everything works just as it should. ☺