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[SOLVED]

 Meetings template - where I can ask for support?

11/6/2020 8:07:15 AM
PHPRunner General questions
Max author

Question as in this topic title.
Thanks in advance.

woodey2002 11/7/2020

It a fairly new template so maybe try and open a ticket with support.
Cheers,

J

Sergey Kornilov admin 11/10/2020

We all love questions about questions, don't we? Just ask it anywhere already, depends on what kind of question is that.
If this is something that only the support team can answer then you need to contact support directly. If other people can provide valuable input then you can ask it here or in the Facebook User Group. Use your best judgment.

Max author 11/11/2020

Well, I have bought the upgrade to new one (version).
Description about the new version said that are implemented support for MS Teams and Google Meet (the main reason that conviced me to purchase the upgrade) but looking at source code nothing seems different about the old provider settings code (I mean: zoom and ring central).
Surely it's my fault that I'm not looking in the right place, so please could you tell me how they can be set?

HJB 11/11/2020

No need to inspect the source code, say, if the new Version 2 meeting template is properly

installed, the dropdown below shall not only show ZOOM and RING CENTRAL, but GOOGLE MEET

and TEAM too. So, I guess, the template is NOT properly installed at all.

Sergey Kornilov admin 11/11/2020

It sounds like you didn't install version 2 of the template. Make sure you downloaded and installed v2 of the template. Also make sure that you either created a new project based on this template or followed the procedure to upgrade the template in the existing project:

https://xlinesoft.com/phprunner/docs/about_templates.htm#upgrade_template
If you need more help - contact the support team directly.

Max author 11/12/2020



So, I guess, the template is NOT properly installed at all.


Should be.

Max author 11/12/2020



If you need more help - contact the support team directly.


Ok, thank you.