2. PHPRunner General questions
  3. [SOLVED]  Registrationn of User not working
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[SOLVED]

 Registrationn of User not working

 		9/26/2020 1:52:11 AM
PHPRunner General questions
N
 ngugi author

I have a php based application that works perfectly. The problem is with registration of new users https://gc2020.rcmrd.org/register.php when one enters the email and password as defined, the application freezes on this window and no error message is even showed.
How can I check what is blocking this registration when the registration button is clicked because its not creating a new account at all.
Incase one wants to be reminded of a forgotten password that works perfectly even sending an email.
woodey2002 9/26/2020

Hello,
I know you mentioned that sending the forgotten password seems to work for you!
However in a previous project I had some similar behaviour as some SMTP ports were blocked on my server along with incorrect email account settings defined in my project itself so that lead to the registration page freezing after the user submits. Therefore double check your email settings and ports etc to ensure that all are configured correctly.
When you say "not creating a new account at all" maybe test the reg process without email verification enabled to see if the account at least gets created, is yes then more than likely it's an e-mail settings problem.
Good luck

J
N
 		ngugi author 9/27/2020

Thanks @woodey2002 the problem was with the email settings as you advised and the issue is resolved. Thanks once again.