Cannot start PHPRunner 10.3 after upgrade

Hi,
I have updated my PHPRunner to the latest version few days ago. However, I cannot start the program after the update. From the event viewer I found the below application error. I am using Windows 10 Home 64bit version. Please help. Thanks.
Sorry that my pc is in Tradition Chinese, exception error code is 0xC0000005
記錄檔名稱: Application

來源: Application Error

日期: 20/12/2019 14:15:52

事件識別碼: 1000

工作類別: (100)

層級: 錯誤

關鍵字: 傳統

使用者: 不適用

電腦: LAPTOP-B48GI2ED

描述:

失敗的應用程式名稱: PHPRunnerb.exe，版本: 6.2.0.34262，時間戳記: 0x5df82902

失敗的模組名稱: PHPRunnerb.exe，版本: 6.2.0.34262，時間戳記: 0x5df82902

例外狀況代碼: 0xc0000005

錯誤位移: 0x0000000001555300

失敗的處理程序識別碼: 0x3670

失敗的應用程式開始時間: 0x01d5b6fcee89baf1

失敗的應用程式路徑: C:\Program Files\PHPRunner10.3\PHPRunnerb.exe

失敗的模組路徑: C:\Program Files\PHPRunner10.3\PHPRunnerb.exe

報告識別碼: 6dc138dc-bbdb-4573-999a-07a38dc02440

失敗的套件完整名稱:

失敗的套件相關應用程式識別碼:

事件 Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-12-20T06:15:52.957782900Z" />

<EventRecordID>27463</EventRecordID>

<Channel>Application</Channel>

<Computer>LAPTOP-B48GI2ED</Computer>

<Security />

</System>

<EventData>

<Data>PHPRunnerb.exe</Data>

<Data>6.2.0.34262</Data>

<Data>5df82902</Data>

<Data>PHPRunnerb.exe</Data>

<Data>6.2.0.34262</Data>

<Data>5df82902</Data>

<Data>c0000005</Data>

<Data>0000000001555300</Data>

<Data>3670</Data>

<Data>01d5b6fcee89baf1</Data>

<Data>C:\Program Files\PHPRunner10.3\PHPRunnerb.exe</Data>

<Data>C:\Program Files\PHPRunner10.3\PHPRunnerb.exe</Data>

<Data>6dc138dc-bbdb-4573-999a-07a38dc02440</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>