2. ASPRunnerPro General questions
  3. 505 - Internal Server Error
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505 - Internal Server Error

 		4/29/2014 1:38:15 PM
ASPRunnerPro General questions
J
 jmccullough author

I have a project that has a registration page and have successfully been able to generate email notifications on successful registrations and have also been able to send email messages without any problem. My SMTP is all setup correctly. Today, I thought I would try the "Password Reminder" on the Registration Page just in case I might use this feature. However when I select the option and fill in the username OR the email address (which is the same) I receive a "505 - INTERNAL SERVER ERROR".
Googled this error but not much to go on. Pretty sure all permissions are ok for the database. Is there anything else I can check ? Any help would be greatly appreciated. I am using ASPRunner Pro 7.2
Thank you.
Sergey Kornilov admin 4/29/2014

Never saw this error before. Work with your web hosting provider to get a more descriptive error message and then post it here.
lefty 4/29/2014



Never saw this error before. Work with your web hosting provider to get a more descriptive error message and then post it here.



Are you running PHP and not ASP and are you running on linux or windows?
G
 		gonzalosb 4/30/2014

hi Jmack,

when you did the test was host on your PC or your web server?

if the error start when you uploaded to the web server contact them and ask to reset the security for that folder where all the upload is.
my recommendation, not look for username and email on the same record, create 2 separated records for each like ("UserName") and ("Email") and if need to be the same info in bough just create a function to copy the info from one to the other.
try piking the info from 2 different places and see what happens.
please let us know if you fix it and how you did it.