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PHPRUNNER 5.0 Build 766 Now Crashing After 30-45 Second

9/18/2011 2:28:13 PM
PHPRunner General questions
M
MikeB941 author

PHPRUNNER 5.0 Build 766 NEW CRASH PROBLEM (PHPRUNNER 5.3 BUILD 7474 IS RUNNING FINE)
I can't directly correlate this with installing PHPRUNNER 6.0 Build 9072 but somewhere around the time I installed PHPRUNNER 6.0 (again this may not be related) my version of PHPRUNNER 5.0 Build 766 starting crashing upon opening any 5.0 project within 30-60 seconds (regardless of whatever page or operation was being performed at the time - even just SITTING there doing nothing it now crashes within 30-60 seconds of being started).
Sometimes, even if I just launch PHPRUNNER 5.0 Build 766 and don't even open a project, just let it sit on the opening page waiting to select an existing project to open it just DISAPPEARS without any crash message in 30-60 seconds.
There are no error messages or Windows crash reports of any kinds - PHPRUNNER 5.0 Build 766 now just disappears every time within 30-60 seconds of being started.
I've uninstalled PHPRUNNER 6.0 Build 9072 and reinstalled PHPRUNNER 5.0 Build 766 but no change. I've rebooted Windows.
QUESTION - It appears there's some kind of shared files/information between versions as the list of existing projects for example appears across versions even after a re-installation - is it possible that some form of incompatibility or corruption has happened with one of these shared files (perhaps something altered by PHPRUNNER 6.0) that is now causing PHPRUNNER 5.0 Build 766 to crash within 30-60 seconds of being started?
Is there any way to clear/rebuild any files/information that PHPBUILDER 5.0 Build 766 depends on (other than doing a re-installation which I've done) to perhaps fix whatever problem is now occurring with PHPRUNNER 5.0 Build 766.
Thanks very much for your help - I'm a little PANICKED was I have several PHPRUNNER 5.0 Build 766 applications that STILL need to be maintained and PHPRUNNER 5.0 Build 766 now won't stay up beyond 30-60 seconds before it just disappears (PHPRUNNER 5.3 Build 7474 is running fine without any problems - my same question would apply to any possible corruption/alteration of any shared/dependent files between PHPRUNNER 5.0 Build 766 and PHPRUNNER 5.3 Build 7474).

Sergey Kornilov admin 9/18/2011

There are no shared settings between different version of PHPRunner and you can run them independently.
You need to contact support with issues like this one.