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Unusual print issue

8/28/2009 12:41:22 PM
PHPRunner General questions
rsawchuk author

I have a PHPRunner application for members of an organization to store their personal learning records. Security is set to each user being able to see and edit their own data.
Recently I had a complaint that one member (8039) hit the print button on the computer to print out her personal learning record, and it printed out another member's (9698) records. Since this information is confidential, it caused some concern about how secure the system is.
Once the member logged out and signed in again, it printed the correct records. This is the only time that this problem has been reported in several years of operation. Also, it was likely built with PHPRunner V 4.2.
Has anyone else experienced this problem? Are there any additional steps I should take to ensure that it does not happen again?
Thanks,
Russ

C
chinwag 8/28/2009

Hi,
I have seen something similar if users dont log out (just close browser) on a shared PC, the next user logs in as usual and it can confuse things.
Also see an earlier thread about sessions passing through the network.
Your users need to log out.... its all to do with how the browser handles cookies.