2. PHPRunner General questions
  3. Issues with pages not operational
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Issues with pages not operational

 		11/6/2008 11:34:56 PM
PHPRunner General questions
V
 vbravdica author

I have been trying to set up a db that links multiple tables to a basic login information table. However, when I try to cosmetically change the page to meet the client visual expectations, the page is not obtainable from the browser. There is no error (visibly).
I have requested support from the support team, only to get the same answer. There is no help available unless you pay us $100.
Anyone else experience this issue could contact me at vpb@vwebr.net
J
 		Jane 11/7/2008

Hi,
It's difficult to tell you what's happening without seeing actual files.

Where and what do you change on your pages?
V
 		vbravdica author 11/9/2008

http://demo.asprunner.net/vpb_vwebr_net/Th..._Pool/login.php
I sent this link to you earlier, and generated the posted message that I cannot gain assistance without first paying an addition $100 (that response coming from Sergey Kornilov). The two pages are facility_info and adultcccs.
I have received numerous responses that others have received the same issues with the same lack of support. Seems your organization has gained quite a dissatisfied following in the support department for obtaining answers to what is probably simple issues. None of which can be found in a FAQ area.
Here is one specifically:
I'm having same problem - until they fix problem - make sure your are on a page that's easy to rebuild
Ed

Hi,

It's difficult to tell you what's happening without seeing actual files.

Where and what do you change on your pages?
J
 		Jane 11/10/2008

Ed,
your pages work fine on the Demo Account.

Post a detailed description on how to reproduce this error.
V
 		vbravdica author 11/10/2008

I can see the Adultcccs page thank you, on the demo site. Does this mean I should just try it in a different directory to see if it works there?
However, the facility_info pages still do not function correctly. When I try to do an inline edit it gives me this on the demo site:
Parse error: parse error, unexpected T_STRING in C:\UserAccounts\www\vpb_vwebr_net\The_Nurse_Pool_20081103062615\facility_info_add.php on line 682
And if I select inline add or add new, it takes me to a page that has no means of entering data (none of the fields are present).
Any thoughts?

Ed,

your pages work fine on the Demo Account.

Post a detailed description on how to reproduce this error.
Sergey Kornilov admin 11/10/2008

Vince,
there is an error in all default values. "Please select" default value needs to be wrapped by double quotes. See default value examples and guidelines for more info.
V
 		vbravdica author 11/10/2008

Vince,

there is an error in all default values. "Please select" default value needs to be wrapped by double quotes. See default value examples and guidelines for more info.



While this may have made some sense to you, where is the "Please Select" default value located?
Also got 1/2 of the answer. Should I be attempting to send this to a different directory?
V
 		vbravdica author 11/10/2008

Ed,

your pages work fine on the Demo Account.

Post a detailed description on how to reproduce this error.



go to http://www.thenursepool.com/admin3
ID sales@vwebr.net

Pass pass1word
select login
select adultcccs from any of the users it gets an error page.
go back to the main menu, select facility_info, select add new, inline add or edit or inline edit none of these work
Sergey Kornilov admin 11/10/2008

Vince,
you entered Please Enter in Default value box Lookup wizard dialog in PHPRunner. This is your text. You have entered it.
Impossible to tell why the same application doesn't work on your server. Probably web server or PHP are not configured properly. Probably something is wrong with permissions or some files are missing. You need to troubleshoot this application stepping through the code to find what is wrong.