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Three Copies of Each Email

6/18/2022 10:55:31 AM
EmailReader template
W
WisTex author

What would cause me to get three copies of every email saved to the database?

I am using PHPRunner 10.7 and EmailReader3.

admin 6/18/2022

Check "How can I execute some code when a new email arrives?" section at at https://xlinesoft.com/emailreader. This is how you can add your own code to create an additional copies of the email message in the database.

W
WisTex author 6/18/2022

I think you misunderstand. I do not want multiple copies. I only want one.

I installed the default version and I am getting three copies of everything. How do I get one copy of the email?

And I searched the entire project and I don't see a emailreader_custom.php file.

W
WisTex author 6/20/2022

After more testing, if you set it to "fetch emails from all folders" you get multiple copies. If you set it to "fetch INBOX emails only" you get one copy.

It looks like it is not catching duplicates when they are stored in folders.

W
WisTex author 6/20/2022

I'm still randomly getting multiple copes of the emails, but most of the time I only get one copy. There is still something causing multiple copies, even when I just pull the ones from the INBOX.

admin 6/21/2022

Got it, I misunderstood the question. I guess we would need to see this issue on Demo Account so we can investigate and find what exactly causes this behaviour.