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Webcam.js Error

 		10/15/2019 1:31:30 PM
SnapShotCam forum
M
 marcelorribas author

Hi, I´m getting this error when I try to use this plugin in v10.3:

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Firefox

Webcam.js Error: Could not access webcam: NotReadableError: Failed to allocate videosource NotReadableError: Failed to allocate videosource
Google Chrome

Webcam.js Error: Could not access webcam: NotReadableError: Could not start video source NotReadableError: Could not start video source
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thanks in advance,

Marcelo Ribeiro
Sergey Kornilov admin 10/16/2019

Could you post this project to Demo Account so we can take a look?
M
 		marcelorribas author 10/17/2019

Hi,

The upload has already done.

Thanks,

Marcelo
Sergey Kornilov admin 10/17/2019

This is great but where do we look?
Open a ticket with support sending your Demo Account URL and instructions on reproducing the issue.
M
 		marcelorribas author 10/19/2019



This is great but where do we look?
Open a ticket with support sending your Demo Account URL and instructions on reproducing the issue.


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