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MassMailer V2 won't send attachments

12/28/2015 10:52:18 AM
PHPRunner General questions
P
PAGD author

Can anyone help - MassMailer V2 won't send attachments - the e-mails go but without the attachments, despite the fact that they are uploaded correctly to the server and can be found in the 'files' directory on the server. The entry in the attachment field in the mmtasks table is:
[{"name":"files\/XmasCard 2015Opy_fnxyxkmb.pdf","usrName":"XmasCard 2015Opy.pdf","size":1439480,"type":"application\/pdf","searchStr":"XmasCard 2015Opy.pdf,!:sStrEnd"}]
So all looks O.K.

Sergey Kornilov admin 12/29/2015

Unfortunately there is not enough info to answer this question. To troubleshoot this you would need to see the whole project setup and data. If you have a valid support contract publish your project to demo account and contact support team directly.
PS. just in case make sure you use 'Custom SMTP server' option. Attachments an be send when you specify your SMTP server. This applies to all PHPRunner projects including those that use MassMailer template.