2. PHPRunner General questions
  3. Email Reader Template Query.
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Email Reader Template Query.

 		2/25/2015 11:31:00 PM
PHPRunner General questions
A
 Abhijeet author

Hello Friends,
I have recently purchased email reader template for phprunner 8 Enterprise version. I read it in the sales page that this can be used for SRM Helpdesk purpose. The backend database is oracle 11g. I want to generate a similar system where 4-5 users will be receiving and sending emails from this system. I have installed my own xampp server on windows 7 with phprunner 8 and email template installed. I fairly know about email settings, but I am confused how to create settings for all users and all 4 email users seperately. I want them to access their own emails and also send emails from the helpdesk software. They should have a seperate dashboard relaying their own sent and received emails only. Pulling all of them together, but accessed in private by the individual users. How can this scenario be achieved. How to seperate emails of these 4 users. please let me know.
Please help.
Sergey Kornilov admin 2/26/2015

Separate those users by 'TO' email address. Use Advanced security option 'Users can see and edit their own data only' using email address as OwnerID.
A
 		Abhijeet author 2/26/2015



Separate those users by 'TO' email address. Use Advanced security option 'Users can see and edit their own data only' using email address as OwnerID.


Hi Sergey,
Thanks for your quick reply. From your reply, it seems that all the users emails populate in 1 table and also the outbox. But How would I configure all emails to retrieve at 1 time ? Where should I set up all 4 email id's to retrieve for getmail.php to function properly, what should be the email server. Also from email side, if there are plenty of emails mentioned in "TO" address, then how to seperate my email id from that list ? Is there a flag provided in your database design which seperates the end user email from the list of "TO" email id ?
Thanks in advance.