2. PHPRunner General questions
  3. [SOLVED]  XML Parser Failure: The markup in the document following the root element must be well-formed.
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[SOLVED]

 XML Parser Failure: The markup in the document following the root element must be well-formed.

 		12/5/2014 11:55:54 AM
PHPRunner General questions
C
 chrisbee author

Hi - I have tried to follow all of the advice I can find but still getting problems with this...
I have tried removing the AS element but still get the same issue
The Query
SELECT diaUsrName AS Agent, diaResponse AS Response, count(*) AS Calls

FROM [AcardaOutbound].[dbo].[CallHistory]

GROUP BY diaUsrName, diaResponse

Order By diaUsrName
Returns the following
admin Already Contacted 1

ADMIN Donated 8

admin Hanged Up 1

admin Information Pack 10

admin Not Interested 4

admin Sale Made 1

arron Information Pack 1

arron Not Interested 1

edward Invalid Number 2

edward Not Interested 1

fred Annual Leave 1

fred IT Outsourced 1

jacinta Ineligible 1

jacinta Information Pack 1

keith Sent Information 3

mary Sent Information 1

natalie IT Outsourced 1

sally Donated 1

sally Free Quote 1

sally Hung Up 1

sally Not Interested 1

seth Information Pack 1

seth Not Interested 1
Any help much appreciated.....
Chris
Admin 12/5/2014

This error usually means some data issue. You can take a look at troubleshooting steps provided at http://xlinesoft.com/blog/2012/05/22/troubleshooting-charts-in-phprunner-and-asprunnerpro-applications/
If this doesn't help post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program.