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Button disappears on Register New User and Export in IE8

10/16/2013 18:24:45
PHPRunner General questions
S
sradforth author

So I'm having a weird issue where when viewing the website on IE8 the 'Submit' button isn't shown on the first ever visit. If you refresh the page it works fine and forever after until you clear the cache in which case the issue is 100% reproducible.

The same apparently happens on the export dialog page too but I've not tried this myself given I'm still wrestling with the registration page button.

Has anyone else seen this or any pointers/tips on what might be causing it? Failing that, any suggestions how I could force the button to appear? If I use the IE debugger I can make a text change from 'Submit' to 'SubmitAAAA' and hey presto the button appears which makes me think a hack could be put some Javascript 'onload' event to change it's visibilty state.
First Load Shows This


Subsequent loads shows this


Here's the export page issue too


I'm using PHPRunner 6.2 Build 16275.

Any advice or help greatly appreciated before I begin hacking away...

Sergey Kornilov admin 10/16/2013

Haven't seen anything similar. Could you confirm this is IE 8 specific issue i.e. it works in IE 9, Chrome or Firefox?
Just a note: Google and Microsoft dropped IE 8 support already:

http://googleappsupdates.blogspot.com/2012/09/supporting-modern-browsers-internet.html
In PHPRunner 7 we use lots of CSS 3 which IE 8 do not really support. It's safe to say that IE 7-9 goes away real soon.

S
sradforth author 10/17/2013



Haven't seen anything similar. Could you confirm this is IE 8 specific issue i.e. it works in IE 9, Chrome or Firefox?
Just a note: Google and Microsoft dropped IE 8 support already:

http://googleappsupdates.blogspot.com/2012/09/supporting-modern-browsers-internet.html
In PHPRunner 7 we use lots of CSS 3 which IE 8 do not really support. It's safe to say that IE 7-9 goes away real soon.


It appears to be only IE8. If I run IE10 it doesn't happen until I turn on IE8 compatibility in the debug tools.

Here's a picture of some errors in the console if they may shed any light on what I'm doing wrong?


My other websites using PHPRunner on IE8 don't seem to exhibit this problem but equally I've not done anything different on this that I can think of. Is there any way I could hack it to ensure the buttons are visible perhaps?

Sergey Kornilov admin 10/17/2013

There is no image in the last post.
If you have a valid support contract post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program. Probably this is something simple that can be easily fixed.