2. PHPRunner General questions
  3. Following Upgrade To 15275
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Following Upgrade To 15275

 		5/19/2013 5:23:18 PM
PHPRunner General questions
A
 Andrew S author

Hi - I have a strange problem which I don't know if it is connected with upgrading my version of PHP Runner 14199 to 15275.
I have a live environment which is working fine - I have not made any changes to the uploaded files which were created with version 14199. I also have a test environment which is a duplicate of my Live with the exception of the data within the database.
On upgrading my version to 15275, in order to test things before touching the Live Environment, I opened my project and immediately selected the Save Project as and Saved as my Test environment. I then took a copy of live database and installed on my test environment and made the necessary changes within my test project to reflect the alternative database. I then ftp'd onto my test environment and DELETED all files before doing a full build of my test environment and uploaded from within phprunner to the correct test environment. I have security set and this all works fine on the Live environment. When I log into my test environment, username / password allows me to login no problem. When I attempt to edit an existing record, or add a new record, I receive the following:

========================================================================

Forbidden
You don't have permission to access /Workorders_add.php on this server.

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This occurs on IE and Firefox.
I did not have this issue prior to upgrading to 15275 and am not prepared to make any changes to my live environment until I have resolved this problem on my test environment.
Any help greatly appreciated.
Thanks

Andrew
Sergey Kornilov admin 5/19/2013

I don't think this has anything to do with PHPRunner. Most likely web server permissions issue, there is a number of similar issues can be seen at https://www.google.com/search?q=forbidden+you+don't+have+permission+to+access+on+this+server.+apache&oq=Forbidden+You+don't+have+permission+to+access+on+this+server.&aqs=chrome.2.57j0l3j62l2.6834j0&sourceid=chrome&ie=UTF-8
Talk to the person who manages your web server. Try it on another web server just in case i.e. on Demo Account.
A
 		Andrew S author 5/20/2013

Thanks for the quick response.
I have tried on demo account and all works fine. Have also uploaded to an alternative hosting company I use and this works fine. Will now contact hosting company and ask them to check. I can see permission differences between the 2 hosting companies both for directories and files.
Do you have a list of recommended file and directory permissions for phprunner applications ?
Sergey Kornilov admin 5/20/2013

By default you do not need to set any permissions. I believe this is an Apache configuration issue. I'm not an Apache guru though, you can check the links I supplied to find more details.