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Upload / Download Filles

1/20/2013 4:30:20 PM
PHPRunner General questions
I
ianlyonthomas author

Hi,
I am using PHPRunner 6.2.
I have two directories:
/htdocs > Staff_View

/htdocs > Product_manager > files
All documents are uploaded to /htdocs/Product_manager/files.
Once uploaded, the files can be viewed and downloaded via Product_manager without a problem
When user tries to view/download via Staff_View, the icons and information related to the file are correctly displayed but cannot be downloaded.

the file name and type are displayed correctly e.g. doc1.pdf but download as doc1.pdf.gif
The same issue occurs if the files are uploaded via Staff_View and attempted to be downloaded via Product_manager
the directory within Product_manager is defined in editor as files and in Staff_View as /htdocs/Product_manager/files.
Any suggestions would be appreciated.
I have a similar set-up within another application using ASPRunner and this works OK.
Thanks
ian

Sergey Kornilov admin 1/21/2013

Sounds like some sort of setup issue. Hard to tell what exactly without seeing your application.
If you have a support contract post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program.