2. ASPRunnerPro General questions
  3. ASPRunner 6.3 display issue with Windows 7
This topic is locked

ASPRunner 6.3 display issue with Windows 7

 		9/28/2011 11:53:46 PM
ASPRunnerPro General questions
M
 mfred author

I am using ASPRunner 6.3 on a Windows 7 computer. As I go to next page, the program does not show it until i move it around on the screen. Also, the field properties box will not appear.
Sergey Kornilov admin 9/29/2011

I recommend to contact support directly sending your project file and database for investigation.
M
 		mfred author 10/3/2011

It's not project specific. I was having the issue transitioning to ASPRunner 6.3 screens with multiple projects. It looks like it has to do with my monitors' default refresh rate, which was 60 mhz. When I changed the refresh rate for one monitor to 75 mhz, the screens displayed correctly. I didn't have the issue with 6.2 so it did not initially occur to me that 6.3 might need a faster screen refresh rate.
Sergey Kornilov admin 10/3/2011

Personally I haven't heard anything about screen refresh rate causing any specific software problems. On the other side - if changing refresh rate helps go for it.