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Field data mysteriously disappearing

4/6/2011 11:23:18 AM
PHPRunner General questions
K
karmacomposer author

Has anyone encountered this?
People will upload documents (pdf files) to upload fields and as a result, randomly, a specific field's data (holdby) will be erased. Not zeroed out, just gone. In this case, it is the employer value, so as a result, any record this happens to, the employer can no longer see the associated record. There is no way for that group to edit or even view this field.
It's very upsetting and mysterious. I just cannot find any code that I wrote that would do this. Could it be PHPRunner doing it?
Mike

Sergey Kornilov admin 4/6/2011

You need to double check your code. PHPRunner won't empty any field on random basis.
Are you able to reproduce this? If yes, post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program.