2. PHPRunner General questions
  3. [SOLVED]  email not sent on registration
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[SOLVED]

 email not sent on registration

 		2/10/2011 4:25:01 AM
PHPRunner General questions
B
 btman author

Hi,

Can anyone tell me why it could be possible that, despite the fact that all necessary selections and email addresses are set/filled in, no email is sent after registration.

The user does not receive a confirmation email. Because of that, it is not possible to login because it is not possible to set the status to active using the link when the activation link is selected.

Also the admin does not receive an notification email when an address is filled in.

It used to wrok, but for some reason it stopped.
Thanks

Ben
Sergey Kornilov admin 2/10/2011

Ben,
I recommend to post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program.
Sergey Kornilov admin 2/12/2011

Update: there were an issue with one fields in registration table that didn't allow nulls. Once fixed registration process works as expected and all emails are sent.