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RTE text disappearing

12/16/2010 3:26:29 PM
ASPRunnerPro General questions
T
Tim author

Hello,
While typing in a RTE text box the text disappears until you click outside of the text area. This happens in IE but not in FireFox. Also, it happens with ASPRunner 6.3 build 7113, but not in ASPRunner 6.2. One last weird thing: when using //localhost/website there is no problem. The problem only happens when using //machinename/website or //DNSname/website, even from the local machine.
Tested with IE version 8.0.6001.18702
Thanks,

Tim

Sergey Kornilov admin 12/16/2010

Tim,
haven't come across this issue yet.
If you can reproduce this error on Demo Account open a ticket at http://support.xlinesoft.com sending your Demo Account URL. We'll find what's wrong with it.

T
Tim author 12/16/2010

Thanks Sergey
I created a very simple test - one table, one field, add, edit, list - and tested here. Same problem. I then uploaded it to the demo account and discovered I did NOT have the problem from your server. Upon further investigation on my end, it seems related to being in an RDP session...? But that's not entirely correct because I accessed your server from that same session. But I can access my server from a non-rdp session and I don't have the problem.
But then again, I publish to another web server, try from a non-rdp session and DO see the problem.
The web servers are both Windows 2003 IIS 6.0. I'm going to look into patch levels now.
Sorry, this is confusing. Likely this is something weird in my environment. But I'm confused because it didn't happen in ASPR 6.2. Are you able to shed any light?
Thanks,

Tim

Sergey Kornilov admin 12/16/2010

No, unfortunately this didn't ring the bell. Still need to be able to reproduce the error somehow.