2. PHPRunner General questions
  3. Basic rich text editor
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Basic rich text editor

 		12/3/2010 3:10:39 PM
PHPRunner General questions
C
 chuckbower author

I'm using the Basic Rich Text Editor with IE8. I find that when I enter into the text area, that the content of my entry won't show, until i move the mouse up into the area of the RTE icons or grey space to the right of the icons. Or, it will display if I click on the "view source" check box. If I go back and start to edit the text area again, the content disappears. Anyone else having such trouble with IE8 and the Basic RTE?
I've tried the other 2 editors, but with a page with 8 text areas the load time is sure slow for either the Ck or the Innova.
Chuck
Sergey Kornilov admin 12/3/2010

Chuck,
my first suggestion will be to make sure you run the latest build (7113):

http://www.asprunner.com/forums/forum/26-asprunnerphprunner-change-log/
We have fixed a few IE errors lately.
C
 		chuckbower author 12/7/2010

Sergey, thanks for the suggestion. I have upgraded to build 7113, but it didn't solve the issue. I created a small app called WSCPV2 to test the RTE and uploaded it to the demo account. Unfortunately (for me), it works just fine on the demo account. But on my web hosting company (1 and 1) the application doesn't work ok. It's hard to describe, but an edit shows the data correctly, but as soon as you start to type something on the end of the data, the whole text box looks blank. When you click on View Source or move the cursor to the grey area of the editor toolbar, then the data mysteriously appears. Not something a client is going to be happy with!
I assume this means that 1 and 1 must have a PHP or Apache setting that just isn't going to work satisfactorily for my application? All I am doing is uploading the same sample app to both my 1 and 1 host and the demo account, and it works fine on demo account, but not on 1 and 1...
By the way, I have tried to build with "uncompressed" javascript, then a full build, and upload all files to my web host, and it was still working mysteriously.
Chuck
Sergey Kornilov admin 12/7/2010

Chuck,
if it works for you with 'uncompressed' javascript files - I'd leave it as is. This looks like PHPRunner/IE bug that does occur on certain configurations and would be not easy to catch.
Let me know if additional help is required here.
C
 		chuckbower author 12/7/2010

Sergey, my response was a little vague before. When I did uncompressed javascript, it still didn't work right. Neither way works right. I guess 1and1 has some strange Apache/PHP configuration setting? Everything else I have done on their site has been pretty flawless and easy to set up.
One thing I have done is to "lighten" the configuration of the toolbar for the CKEditor option, and I am working with it. The configuration wasn't as hard to do as I thought it would be! I am testing that one now. Without all the fancy toolbar options the page isn't loading as bad as it was before. Or maybe it's just my imagination! Another great benefit is that the toolbar is so fat it takes up screen space. I now only have to put 4 textareas on the page, not 8. But thinning the toolbar down is making a big difference too.
I am going to go down this path with CkEditor and see how it goes.
Thanks much,

Chuck
Sergey Kornilov admin 12/8/2010

Chuck,
I see what you saying.
Could you publish uncompressed version to your website one more time and send the URL along with instructions on reproducing the issue to support team?