This topic is locked

WYSIWYG Editor Problem. [URGENT]

9/19/2010 7:30:33 PM
ASPRunnerPro General questions
R
Roger author

We have an app that was built wtih ASPR 6.1 and has worked fine for eons. We have recently installed this app on a client site that has Windows 2003 Advanced Server. Classinc and APS.Net are both running and both work fine as we have other Classic and .Net apps running.
All works with our app, exceptthe ASP builtin editor (i.e the one that comes with). It doesn't work at all. In fact, the text of the HTML is displayed instead of the actual graphics and content for the HTML.
We've looked at this from every which way and can't get it to work at all. On Win2K works fine and the code is exactly the same (we never changed anything).
Any ideas or pointers are greatly appreciated and "Needed...".
Thanks.

Sergey Kornilov admin 9/20/2010

Roger,
post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program.

R
Roger author 9/21/2010



Roger,
post your application to Demo Account and open a ticket at http://support.xlinesoft.com sending your Demo Account URL. 'Demo Account' button can be found on the last screen in the program.


Can't send demo acount when the data is over 4 Gb in an SQL db.
Interestingly enuff, I reest all the pages to defaults, regenerated and voila. We had changed the theme to accomodate one that provided more screen realstate for smaller screens (laptops etc). I gotta say that this is an annoyance that has been around ASPR for some time, having to reset pages because you add/modify or otherwise edit something on the page or change Themes. Hopefully it gets fixed sometime soon in the "near" future.
Roger.

Sergey Kornilov admin 9/22/2010

Roger, thank you for the update.
If you face this issue in future - do not hesitate to contact us. Most probably it can be fixed without full page reset. We also don't need to have your data, just project and database structure.

R
Roger author 9/26/2010



Roger, thank you for the update.
If you face this issue in future - do not hesitate to contact us. Most probably it can be fixed without full page reset. We also don't need to have your data, just project and database structure.


Good point, I'll certainly keep this in mind.
Cheers.
Roger